Cancellation & Refund Policy
Effective: July 21, 2026
This policy explains how to cancel your dotreadynow subscription and what happens to your billing and data afterward. It supplements our Terms of Service.
No long-term contracts
dotreadynow subscriptions bill monthly in advance. There are no annual commitments, no minimum terms, and no early-termination fees.
Free trial
The 14-day free trial requires no credit card. If you cancel before day 14, you are never charged.
How to cancel
- Self-serve: open the Billing page in your dashboard and choose to cancel. No retention call required.
- Email: info@americantransdata.com
- Phone: (714) 751-3000, M–F 7am–5pm PT
What happens when you cancel
- Your subscription stays active through the end of the current billing period.
- You keep full access to your dashboard and compliance data until that period ends.
- No further charges are made after the current period.
- Compliance monitoring and deadline reminders stop at the end of the billing period.
Refunds
- Partial months: we don't prorate or refund the current billing period.
- Billing errors: if you were charged in error — a duplicate charge or an incorrect amount — contact us within 30 days and we'll correct it in full.
- Service issues: if the Service was materially unavailable for an extended period, contact us and we'll discuss a credit or refund.
Your data after cancellation
Your fleet data stays exportable — JSON or CSV, from your account settings — for 30 days after cancellation. After that it is permanently deleted from our active systems, with backup deletion following within 90 days. You can request earlier deletion at any time. See our Privacy Policy for the full detail.
Coming back
You can resubscribe at any time from the Billing page. If you resubscribe within the 30-day export window, your existing fleet, driver, and document records are still there. After that window, you'd start fresh.
Questions?
American Trans-Data Corp.
2755 Bristol St. Ste #150
Costa Mesa, CA 92626
Email: info@americantransdata.com
Phone: (714) 751-3000